Most venues, which sell tickets through Ticketsmarche, offer the "Pickup at venue" Box Office, where you can pick up your tickets at the event place prior to the show. If you find "pickup at venue" option for your tickets, then it is available for your event. Box office rules and hours differ. Some may not be open until an hour before the event time. Some venues advise customers to arrive very early to pick up tickets to avoid long lines.


In order to pick up your tickets, you may be required to present:

•Your valid ID, photo ID, driver's license or passport. A valid ID must be duly issued by a government agency and include a photo.

•The credit card you used to purchase the tickets.

•Your order number.

The box office will not release tickets if the name on the ID and credit card does not match the name used to purchase the tickets from Ticketsmarche or if the photo on the ID does not appear to be the photo of the person retrieving the tickets. To find out what other types of photo ID are acceptable at the venue's Box office, please contact the venue directly.